Returns Policy
  • Return Period: You can return most items within 30 days from delivery.
  • Return Conditions: Items must be unused, in original condition, with proof of purchase.
  • Refund or Exchange: You can choose a full refund or exchange if the item is returned in eligible condition.
  • Non-returnable Items: Software (opened), customized products, gift cards, and downloadable items are non-returnable.
  • Return Process: Contact customer service for a return authorization. Pack and ship the item with proof of purchase.
  • Return Shipping: Customers pay for return shipping unless the item is defective or incorrect.
  • Damaged or Defective Items: Contact us within 7 days for a free return and replacement or refund.
  • Final Sale Items: Marked items are non-returnable.
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    Exchange Policy
  • Exchange Period: Exchanges must be requested within 30 days of delivery.
  • Conditions: Items must be unused, in original condition, with proof of purchase. Exchanges are for items of equal or lesser value.
  • Exchange Process: Contact customer service to initiate the exchange, and follow instructions to return the item.
  • Shipping Costs: Customers pay for return shipping, unless the item is defective or incorrect. We cover shipping for replacements when our error is involved.
  • Damaged/Defective Items: Contact us within 7 days for a free exchange if the item is damaged or defective.
  • Final Sale: Final sale items cannot be exchanged.
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